procedures & policies
I proofread in PDF format. (Here is a great PDF converter if you don't already have one!) Just send me your completed and scoped PDF transcript. I make corrections; then I send you back just the annotated pages. Simple and accurate.
Transcripts longer than 200 pages may require advance notice to complete. Please let me know they are coming sooner rather than later. (Sending them in sections as they are completed will help me get them back to you quicker!)
Jobs received after 8:00 p.m. CST are considered received at 8:00 a.m. the following morning. You will receive an email upon receipt of the transcript with any questions or clarifications as needed.
Proofreading is the last step before final revision. If your transcript is still in its rough state and requires corrections to more than 75% of pages, you may be subject to a rate change and will be notified before the job is completed.
BILLING:
First time clients will be billed upon completion of the first job with payment due upon receipt. Established clients are billed every Friday with payment due within 30 days of invoice. A late fee will be assessed on invoices 15 days past due.
